1. Agreement to Terms
By accessing and using OndraThome, you accept and agree to comply with these Terms and Conditions. Please review them carefully before placing an order.
2. Order Handling
- Orders are processed within 2-4 business days following confirmation.
- All orders are confirmed for delivery under our Cash on Delivery (COD) payment system.
3. Payment Policy
- Payments are to be made in cash when the order is delivered.
4. Shipping and Delivery
- Standard delivery timeframe is 5-10 business days from shipment date.
- Delivery will be made by our trusted logistics partners.
- Customers are responsible for providing correct delivery addresses and being available to receive the order.
5. Return and Refund Policy
- Returns are accepted within 15 days of receiving the product.
- Products must be returned in unused, original condition.
- Cash refunds will be arranged upon successful product return and inspection.
- Contact [email protected] to start a return.
6. Order Cancellation
- Orders may be canceled if requested before shipment.
- Once shipped, orders are non-cancelable but may qualify for return.
7. Support Contact
Reach us for questions about these Terms and Conditions:
📧 [email protected]